Another TripAdvisor Certificate of Excellence award

We've been awarded another TripAdvisor Certificate of Excellence. And we're thrilled.

The TripAdvisor Certificate of Excellence is awarded to business who consistently achieve 'excellent' ratings on the popular review site. We've got a 95% satisfaction rating, with over 2000 five star 'excellent' reviews.

Catrin Williams, our HR officer, proudly shows off our TripAdvisor award

We caught up with Zoë Wright, our head of marketing, about this latest award:

"We're delighted to have received another Certificate of Excellence award from TripAdvisor. There's no higher praise for what we do than that which comes from our visitors. It's a huge lift for our hard working and dedicated team ahead of the May half term and as we gear up for a busy summer season. A huge thanks must go to all our lovely visitors who've taken the time to provide feedback on their visit."