Meet the team

Here you can meet some of our Folly Farm family, find out what they do and what they like best about working with us.

From giraffe keeper to office administrator - from cook to retail ambassador. We've got the inside story from them all.

Cheryl Linehan

Senior food and beverage supervisor, joined us in 2004.

"I love my role, as it’s so varied. One of my first, and most important jobs, is to make sure all my team have their tills made up and ready to go. Plus, whenever possible I’ll jump in to help out…whenever they call me, I go!”

So what does Cheryl like most about the role?

“The staff” she says, “it’s just like one big family here and of course the public too. Seeing those big beaming smiles at the end of the day is priceless.”

 

Gareth Owen

Assistant food and beverage manager, joined us in 2010.

“I started as a senior supervisor, from there I became a trainee assistant manager then onto the position I currently hold today. Daily, I ensure all the food outlets run smoothly and all the staff are happy. This is how we maintain our five-star rating, something I’m very proud of.”

So what’s the best bit about your role? 

“Everything! From the training of new staff to meeting and serving the park guests. We strive to be the best we can be.” 



Catherine Cole

Office administrator, joined us in 2010.

Like many of the staff here at Folly Farm, Cath has risen through the ranks.

“I started working in the shop six years ago and from there have taken every opportunity afforded me to climb the ‘administrative’ ladder.”

What do you do on an average day?

“I run the office! I answer all the incoming calls, I take bookings for feeding experiences and school trips plus large groups too. I also answer all the emails! There’s always lots to do. I love my role because anything I can do to assist guests ahead of their visit makes me very happy indeed. With such a great team around me, every day is a good day at Folly Farm.”



Stuart Harris

Carousel Woods supervisor, joined us in 2007.

“It’s a very varied role. I have to make sure everything is clean, tidy and ready for use. I am also one of the parks registered first aiders. Basically, I’m always on hand to deal with most situations. No two days are the same and that’s what I love about the role.”

So what’s it like being part of the Folly Farm team?

“Well, it’s not just a team, it’s a family. Everyone gets on so well together and there’s always smiling faces. That happiness is evident to all the guests. We’ll always go out of our way to help make their day one to remember.”



Rosie Newman

Jolly Barn presenters, joined us in 2007.

“It’s my job to help look after the animals along with the other Jolly Barn presenters and farm supervisors. Feeding and cleaning is obviously a massive part of what I do and I absolutely love it. Another highlight of my working day is the ‘meet and greet’ sessions where Folly Farm guests get ‘hands on’ with some of our animals like the rabbits, guinea pigs, goats, ferrets and even the cockroaches! I just love being able to inform guests about all of our lovely animals.”

So what’s it like being part of the Folly Farm team?

“It’s good, it’s really good, you’re just part of one big extended family.”

Pippa Jolly

Hoof stock zoo keeper, joined us in 2014.

“It’s my job to look after the tapirs, camels, hogs and ostrich. I also sometimes help out with the giraffes.  I’d always wanted to work with animals so when the opportunity arose for me to work here at Folly Farm I jumped at it.”

So what does the average day hold for a hoof stock keeper?

“I jump into my zoo vehicle and grab the hay, then onto the zoo kitchen to get my feeds and then do my morning rounds. The first clean of the day is always hogs, closely followed by ostrich."

What’s it like to work here?

“Amazing! I absolutely love it. It’s a close, family run business in a stunning location with gorgeous animals. What’s not to love? Basically, it’s the best job in the world!”



Michelle Lewis

Senior cook in the Funfair Restaurant, joined us in 1996.

“I just love it here. It's a great company to work for.”

Can you tell us about your average day in the Funfair Restaurant?

“One of my first jobs is to turn everything on. I make sure all the cookers are ‘fired up’ ready for the busy day ahead. From there, I move onto food preparation and make sure we have enough food for the busy day ahead. If not, then it’s up to me and the team to cook more. Speaking of ‘team’, I have two full time members of staff under me and we work so well together, getting the job done.”

Do you feel like you’re part of a larger family here at Folly Farm?

“Most certainly, you’re made to feel very welcome and appreciated, what more could you ask for?”

Amanda Griffiths

Retail ambassador, joined us in 2010.

"My role is to assist new staff joining us and to show them the ropes. I’ve always worked in the retail/reception area but it’s just this year that I’ve been made an ambassador. Folly Farm were very encouraging and nurturing when it came to achieving my promotion.”

So what’s it like being part of the Folly Farm family?

“Well, just that…it’s a family so everyone gets along so well with each other. On a daily basis I feel motivated to give my very best. I have a great team around me and when we need to we all pull together."