Here’s how we do just that.
We may need to change this policy from time to time. You should check this page from time to time to make sure you’re happy with any changes.
What information do we collect about you, and why?
Folly Farm collects information from you to enable us to provide you with the goods and services you ask for or to process an application for employment. This may include the following information;
- Name and job title
- Contact information including postal and/or email address, telephone number, etc.
- Credit card or other payment card details
- In relation to our online job application form we will also collect the following;
- National insurance number
- Previous employment history
- Educational and professional qualifications
- Details of convictions/offences
Third party information
We may also collect third party information such as the name of a gift recipient for whom you have purchased a gift. We will assume that you have the necessary permission to provide these details. In relation to our adoption gift packs the name of the third party will be displayed on public boards at the relevant animal enclosures and again we will assume you have the necessary permission to provide the recipient’s name for this purpose.
Storing of personal data
We promise to store the information we hold on you in secure third party systems or in accordance with the suitable physical, electronic and managerial procedures we have put in place to safeguard and secure the information we collect through our website and through other contact with our organisation. In many instances we will delete this information once it has been processed but we will not keep it for longer than five years unless you continue to remain subscribed to our databases.
We’re committed to ensuring your financial security when buying tickets and/or products on our website.
We use a third party online ticketing supplier called Vennersys who is PCI compliant. The customer data of ours they hold is hosted on servers on the EU and subject to the General Data Protection Regulations.
Any personal and financial information you enter when purchasing our online tickets and/or products takes place on Vennersys’ secure and tamper-proof SSL.
We use the following PCI compliant online payment gateways to accept payments on our website;
We occasionally run competitions on our website to win tickets, products or experiences and as part of this we will ask permission to hold your data until a winner has been selected. We will also ask permission to publish your name on our website as the winner as social proof.
We may contact you to request a review of an experience/product you’ve purchased. We will provide a link to a review form on our website where you can tick to say whether you give permission for your name, location and a picture you’ve uploaded to be captured, stored and included on our website.
Any information collected on forms on our website is transferred securely through our tamper-proof SSL via email communication to a direct individual who is responsible for the safe processing and deleting of that data once it has been processed.
Details on the cookies we use on our site can be found on our cookies page.
You can choose not to accept cookies by changing the settings in your internet browser.
We use Google Analytics to collect data about traffic to the Folly Farm website via Google advertising cookies. Non personally identifiable information is stored indefinitely for historical reasons to improve the overall user experience. As well as data collected through a standard Google Analytics implementation we also use Google Display Network Impression Reporting and DoubleClick Platform integrations.
If you wish to opt-out of Google Analytics tracking please visit and install the Google Analytics Opt-out Browser Add-on.
Links to other websites
You may request details of the personal information we hold about you at any time. We will provide this to you in an accessible format, in a timely manner. We promise to promptly correct any information we hold on you at your request and we also promise to remove you from our systems if you so wish.
Folly Farm has its own data controller who may be contacted at any time;
Tel: 01834 812731