Giraffe feeding experience

***We're temporarily closed under the Welsh Government's Covid-19 guidance. We hope to re-open on 26 April if the public health situation permits. If you have a giraffe feeding voucher then you can get in touch via the link below to book in after this date. All experience vouchers are currently being extended until the end of 2021.***

Our giraffe feeding experience gives you the chance to feed our herd of giraffe.

It’s an exclusive opportunity to come face to face (nose to nose!) with our herd of giraffe, and feed them a mix of browse (that’s tree branches to you and me) and special giraffe pellets.  You’ll be accompanied by a giraffe keeper, and you’ll be standing underneath our majestic giraffes inside their enclosure.

Priced at ÂŁ40, and suitable for ages 8 and up!

 What’s included in the giraffe feeding experience?

  • Meet our tallest residents
  • Opportunity to hand feed
  • Giraffe keeper Q&A
  • Souvenir cuddly toy

What happens on a giraffe feeding experience?

You’ll be welcomed by one of our giraffe keepers and after a short briefing you’ll enter the giraffe enclosure. You’ll feed our giraffes tree branches and a pellet that has everything they need to keep them fit and healthy.

They’ll eat from your palm, wrapping their long tongues around your hand. Get ready for a bit of giraffe slobber!

You’ll be standing behind the rocks at the foot of our walkway. When our giraffes see you have food they’ll be right over. There is nothing quite like a giraffe leaning down to take food from your hand. A giraffe will never seem so tall.

This is also your chance to ask our expert giraffe keepers all about our herd. Why do they have black tongues anyway?

Your giraffe feeding experience will last at least 20 minutes. It includes a souvenir cuddly toy giraffe to take home so you can remember your special day.

You can read our full animal experiences terms and conditions here

Read all giraffe feeding experience reviews here.

Giraffe feeding reviews

"It was absolutely amazing. I bought the giraffe experience for me and my daughter for her birthday as well as the giraffe adoption but we had to wait until now to do it due to lockdown. She was absolutely over the moon to see her name on the giraffe adoption board then we got to feed and smooth the giraffes which was just incredible you could feel their tongue as they took pellets from your hand."

Amie Lewis, Pembrokeshire, 5 out of 5, 13 September 2020

"Pippa was amazing and so knowledgeable. No question was too silly. I had the best time and will definitely be booking to feed them again."

Elizabeth Howell, Milford Haven, 5 out of 5, 12 March 2020

"Brought my daughter for her birthday and what amazing experience. Something we'll never forget! Not every day you can say you fed a giraffe.. well unless you look after them ! Staff were lovely and full of information even the new guy who was training to do the experience. Can't thank you all enough."

Carly and Ffion Harris, Swansea, 5 out of 5, 01 March 2020

"The experience was great, the keeper was friendly and knowledgeable, telling me so much about the giraffes. Getting to meet them so close up was fantastic. Would love to do again."

Simon Bird, Gloucestershire, 5 out of 5, 25 February 2020

"We arranged it for our daughter's 11th birthday and she had a wonderful time. The zoo keeper was fantastic and spent time answering questions, she was very knowledgeable. The giraffes are magnificent."

Lisa Lambly, Cardiff, 5 out of 5, 10 November 2019

"This experience was bought as a Christmas gift for my disabled mother who loved it! Jack, the zookeeper, was incredibly patient and very helpful throughout, ensuring Mum was ok and didn’t need to sit down. 10/10, the best Christmas gift she has received. Would definitely recommend. Fantastic value for money."

Samantha Lewtas, Haverfordwest, 5 out of 5, 30 October 2019

"Excellent experience, zoo keeper very informative and all our questions answered. My mother has limited mobility but this didn't affect the experience as the keeper was very patient and considerate. It was amazing to get up so close to the giraffes and they were very gentle when taking the food, would highly recommend this activity."

Tricia Morgan, Port Talbot, 5 out of 5, 08 September 2019

"Amazing experience. Better than I could ever have imagined! Been wanting to do this for years and was surprised with it that morning. Keeper was very knowledgeable and made the experience very personal and unforgettable. Would definitely recommend."

Julie Hill, Swansea, 5 out of 5, 13 August 2019

"Took my wife for the giraffe experience. She totally loved it. The lady who did the experience from Folly farm was very professional and knowledgeable. Highly recommend Folly Farm. Remember...Folly Farm animal experiences are not just for kids. My wife wants to do it again. 5 star."

Craig Phillips, Chester, 5 out of 5, 06 August 2019

"This was a gift from my children and we then bought another for my daughter for the same day! It was a wonderful experience to get up close and personal, the giraffes are so graceful and gentle and gladly, very hungry. The gift was fun, a soft toy, fab for the younger ones! Your keeper, Pippa was very friendly, a credit to Folly Farm."

Samantha Williams, Llanelli, 5 out of 5, 03 August 2019

"My daughter Dylan did the giraffe experience and thought it was the most fun thing she's ever done. We all thoroughly enjoyed it as well as we got to learn more about giraffes and their feeding habits. The man who led the experience was so informative and nice, telling us all kinds of cool facts about giraffes. I would totally recommend this for anyone who wants to get up close with animals."

Julie Joyce, USA, 5 out of 5, 08 June 2019

"Feeding the giraffes was such an amazing experience that I will never forget. Gentle giants. Jack the keeper was so knowledgeable and interesting. My boyfriend gave me the experience as a gift and I feel very fortunate to have done this. I thoroughly enjoyed my time with Jack and the giraffes."

Cathy Mirtle, Cardiff, 5 out of 5, 05 May 2019

"This was a birthday present for my dad and my eight year old son. My son absolutely loved the experience, he is really passionate about animals and this just totally made his birthday and year. He loved Rachel and how informative she was. My dad thought the experience was incredible too! He was in awe of being so close to such incredible animals. I loved that we could watch the joy on their faces. Phenomenal!"

Kathryn Donovan, Barry, 5 out of 5, 11 May 2019

"I bought the giraffe experience for my mum for her birthday. She loves giraffes and we had seen other people feeding them on a previous visit, and I knew she would enjoy it. She had a great time getting up close to the giraffes and meeting their knowledgeable keepers. It was an day to remember and made treasured memories."

Emma Abbott, Brecon, 5 out of 5, 07 April 2019

"We had an excellent time feeding the giraffes. The keepers were extremely knowledgeable and friendly and took time to help my daughter (who was a little wary) with the experience. They answered all her questions and made us all feel a part of the experience. Thank you very much!"

Ellie Crimmings, Aberdare, 5 out of 5, 09 April 2019

"Wow what an amazing day! Our 9 year old giraffe mad daughter loved every minute of the giraffe feeding experience it was in her own words the "best day ever!" Pippa made it truly memorable for all of us, happily answering all of our daughter's many questions and making Daisy feel relaxed and happy to take part in all aspects of the experience even the giraffe slobber! We can't thank you all enough."

Jackie Davis, Salisbury, 5 out of 5, 31 March 2019

"A fantastic experience. The keeper made us feel very welcome and explained about the animals and answered any questions. I was not sure what to expect but loved every minute of it. The experience was a gift and it was certainly a day out I will always remember. I would recommend a feeding experience as a special gift."

Jacqueline Hatton, Manchester, 5 out of 5, 07 September 2018

"Mummy and daddy bought me this for a Christmas treat…it was fantastic! The giraffes are so massive but gentle, their big black tongues almost wrapped around my hands but I wasn't scared - they were so lovely."

Janie Smith, Saundersfoot, 5 out of 5, 14 June 2017

"I had the most amazing experience feeding the giraffes to get so close to them and touch them was amazing, they are my all time favourite. Pippa the keeper was so lovely, I'm still buzzing about my experience, Thank you so much Folly Farm."

Belinda James, Cwmbran, 5 out of 5, 16 May 2018

"My husband and I treated our daughter to the giraffe experience as she loves giraffes. She absolutely loved getting up close to them. We all enjoyed it. The keeper was really informative and answered all our questions. I thought it was excellent value for money to get up close to these majestic creatures."

Rachel Oakley, Hampshire, 5 out of 5, 15 May 2018

"My boyfriend bought me the experience for my birthday. He researched and found that this one was rated the best in the UK. It did not disappoint! I love giraffes and being that close to them and being able to feed them was amazing. It made my birthday unforgettable. Thank you Folly Farm!!"

Ashleigh Kemp, Essex, 5 out of 5, 24 March 2018

"My husband bought me the experience for my birthday and I was super excited to feed them, it was great to be up close with the giraffes and having them taking food from my hand. It was also good to have the keeper giving a talk at the same time I got to ask questions and felt they were answered brilliantly."

Kirsti Norton, Huddersfield, 5 out of 5, 06 April 2018

"Best time ever...love giraffes more than anything, visited more zoos than I could name in here. The zoo keeper was brilliant any questions I had answered and explained, you could see how much she loved the animals and her job. Best money I've spent having that experience, then me and my boyfriend spent another two hours loving the zoo."

Bethan Rogers, Shrewsbury, 5 out of 5, 25 February 2018

"The staff were friendly and informative. The experience was better than I had imagined. I loved it."

Danni Bowers, Haverfordwest, 5 out of 5, 11 June 2016

"Rachel was very friendly and knowledgeable. She really made sure we enjoyed our experience. The giraffes are amazing, it was fantastic to be so close and feed them by hand. A truly incredible experience that I would recommend to any giraffe lover."

Arron Price, Swansea, 5 out of 5, 04 October 2016

"Fantastic experience. Who would have thought in West Wales you could feed a giraffe!"

Beryl Evans, Llangeitho, 5 out of 5, 03 March 2016