Not ready to book a date yet? Then check out our giraffe experience gift vouchers for the perfect gift for your giraffe-mad loved ones.
What happens on a giraffe feeding experience?
It’s an exclusive opportunity to come face to face (nose to nose!) with our giraffes and feed them browse (that’s tree branches to you and me!). You’ll be accompanied by a giraffe keeper, and you’ll be standing underneath our majestic giraffes inside their enclosure.
You’ll be welcomed by one of our giraffe keepers and after a short briefing you’ll enter the giraffe enclosure and you’ll feed our giraffes. Get ready for a bit of giraffe slobber!
There is nothing quite like a giraffe leaning down to take food from your hand. A giraffe will never seem so tall. This is also your chance to ask our expert giraffe keepers all about our herd. Why do they have black tongues anyway?
Your giraffe feeding experience will last at least 20 minutes. It includes a souvenir cuddly toy giraffe to take home so you can remember your special day.
Need to know
Giraffe experiences must be booked in advance. There’s one session per day for a maximum of two people.
This experience usually takes place below Giraffe Heights walkway so is in view of the general public.
It may take place inside the giraffe house if the weather is bad.
Our giraffe experience is only suitable for those aged 8 or over.
You can read our full animal experiences terms and conditions here.
Safe and secure online payments
One off cost, no recurring payments
Instant email receipt of purchase
Giraffe experience reviews
We had an absolutely amazing time feeding Rian! The keeper was so knowledgeable and eager to answer our questions. We… Read more
We had an absolutely amazing time feeding Rian! The keeper was so knowledgeable and eager to answer our questions. We fed Rian willow, herbs and cabbage, and some pellets. It was great to learn about his diet and he was so gentle taking the food from us! I think it’s lovely that you get a little certificate and souvenir as well, a lovely keepsake of an amazing experience!
Emma Alderhayes-Rowe, Wolverhampton02 October 2025
Verified review
Absolutely fantastic experience, keeper Meg was lovely and very informative of the two giraffes they have in Folly Farm, the… Read more
Absolutely fantastic experience, keeper Meg was lovely and very informative of the two giraffes they have in Folly Farm, the whole experience couldn’t have gone better and I can’t wait to come back and do it again.
Rauna Thomas, Glanamman25 September 2025
Verified review
My son, who has ASD, did the giraffe experience. He thoroughly enjoyed it and was completely enthralled with the animals…. Read more
My son, who has ASD, did the giraffe experience. He thoroughly enjoyed it and was completely enthralled with the animals. The keeper was brilliant, very informative and we absolutely loved it. We will be coming back for other experiences during the year.
Donna Davies, Gwent19 September 2025
Verified review
Thank you very much to Pippa. We had a great time with beautiful Shrimp and Rian. Pippa is very knowledgeable…. Read more
Thank you very much to Pippa. We had a great time with beautiful Shrimp and Rian. Pippa is very knowledgeable. We didn’t feel rushed and spent quite a long time with Pippa and the giraffes who are clearly very much loved and cared for.
Donna and Neil Bridgland, Kent18 September 2025
Verified review
The giraffe feeding experience was a present for my daughter’s 8th birthday. It was fantastic and she had the most… Read more
The giraffe feeding experience was a present for my daughter’s 8th birthday. It was fantastic and she had the most amazing experience! The zoo keeper was extremely knowledgeable and friendly and answered all our questions. An experience to remember, thank you!
Nicola Rawcliffe, London25 August 2025
Verified review
My daughter really enjoyed her giraffe experience feeding Rian. Pippa was really knowledgeable. A great birthday treat!
My daughter really enjoyed her giraffe experience feeding Rian. Pippa was really knowledgeable. A great birthday treat!
Jenny Lloyd, Wrexham24 August 2025
Verified review
We only have positive things to say the keeper was kind friendly and was happy to answer many questions and… Read more
We only have positive things to say the keeper was kind friendly and was happy to answer many questions and gave us interesting facts about the giraffes and their lives at Folly Farm. My child who did the experience is autistic and felt very comfortable and really enjoyed the experience.
Gemma Curtis, North Cornelly12 August 2025
Verified review
Pippa was enthusiastic, knowledgeable and kind during our time spent with her. Her love for the giraffe shone through. Only… Read more
Pippa was enthusiastic, knowledgeable and kind during our time spent with her. Her love for the giraffe shone through. Only one giraffe came over to the feeding station but he was a perfectly behaved gentleman. We were able to spend quality time in a relatively private area considering the close proximity to the public viewing area. Certificate and cuddly toy are a lovely touch.
Laura Tegg, Pembrokeshire10 July 2025
Verified review
I would highly recommend the giraffe feeding experience. Keeper Meg was amazing. She was so passionate about being a keeper… Read more
I would highly recommend the giraffe feeding experience. Keeper Meg was amazing. She was so passionate about being a keeper and she was extremely knowledgeable about the giraffes. We were given a variety of different foods to feed the giraffe and spent quite a bit of time with him. The experience exceeded my expectations and it was worth the money. Thank you Meg for making this so special.
Nicola Smart, Somerset26 June 2025
Verified review
The giraffe feeding experience was fabulous! Our disabled son absolutely loved it and the member of staff who was with… Read more
The giraffe feeding experience was fabulous! Our disabled son absolutely loved it and the member of staff who was with us was so lovely. I’d highly recommend doing one of these experiences!
Julie Mardling, Staffordshire24 June 2025
Verified review
We had a great experience with the giraffes, Pippa was absolutely brilliant. Very informative and very friendly she took loads… Read more
We had a great experience with the giraffes, Pippa was absolutely brilliant. Very informative and very friendly she took loads of pics for us, it was a pleasure to feed them and be so close to such a lovely animal. We enjoyed it so much we got back to our lodge and booked to feed the rhinos on Saturday! Can’t wait!
Andrew King, Sheffield10 June 2025
Verified review
Our giraffe feeding took place inside as it was raining but this didn’t affect the quality at all. Our keeper… Read more
Our giraffe feeding took place inside as it was raining but this didn’t affect the quality at all. Our keeper was Katarina and she was lovely. She answered all our questions and took photos and videos for us. The giraffes were very well behaved and didn’t disappoint. We didn’t feel rushed at all and the whole experience was very relaxed and such fun. Afterwards we ended up staying at all day.
Sally Russell, Leicestershire07 June 2025
Verified review
Lovely experience – the zoo keeper had lots of giraffe knowledge and was excellent. My son loved his experience. This… Read more
Lovely experience – the zoo keeper had lots of giraffe knowledge and was excellent. My son loved his experience. This is the second animal experience my son has done at Folly Farm. Both were great!
Mandy Hembrow, Swansea31 May 2025
Verified review
My 8yr old daughter absolutely loved this experience. The zookeeper Harry was great in showing her what to do and… Read more
My 8yr old daughter absolutely loved this experience. The zookeeper Harry was great in showing her what to do and discussing everything giraffe related. A core memory that she will remember forever.
Nicola Turner, Leicester29 May 2025
Verified review
Becky facilitated the feeding experience. She was friendly and knowledgeable. She also took lovely photos and some video for myself… Read more
Becky facilitated the feeding experience. She was friendly and knowledgeable. She also took lovely photos and some video for myself and my daughter. The giraffe feeding was great. It was gentle and at times funny. The giraffe itself was confident and gentle. We thoroughly enjoyed ourselves.
Kath Richards, Llantwit Major13 May 2025
Verified review
This is the perfect experience for anyone! Got up close and personal with the giraffe with plenty of food to… Read more
This is the perfect experience for anyone! Got up close and personal with the giraffe with plenty of food to feed. We were with the giraffe for at least 30 minutes and had a soft toy and certificate once completed. I highly recommend this experience. It’s worth every penny!
Daniel Richards, Newport02 May 2025
Verified review
It was a fantastic experience that my friend and I did together. Such a privilege to get so close to… Read more
It was a fantastic experience that my friend and I did together. Such a privilege to get so close to the magnificent boys. Highly recommend it to anyone.
Lisa Rano, Pontardawe31 March 2025
Verified review
Would definitely recommend the giraffe experience as a great birthday gift idea. Something different and something they won’t forget in… Read more
Would definitely recommend the giraffe experience as a great birthday gift idea. Something different and something they won’t forget in a hurry. My nine year old son loved the giraffe experience. The giraffe soft toy as a souvenir was a lovely touch. The keeper was very knowledgeable and friendly.
Ros Jones, Johnstown23 March 2025
Verified review
I had such a terrific giraffe feeding experience! The giraffes are so impressive. They were very well behaved and it… Read more
I had such a terrific giraffe feeding experience! The giraffes are so impressive. They were very well behaved and it was amazing to have such a large animal feeding from my hand! Meg, the keeper, was super friendly and knowledgeable and she made the experience so positive. I left wanting to start every day feeding the giraffes!
Joanne Leach, Carmarthenshire18 January 2025
Verified review
My partner loves giraffes so this was a perfect birthday treat. She thoroughly enjoyed the entire 60 minutes spent with… Read more
My partner loves giraffes so this was a perfect birthday treat. She thoroughly enjoyed the entire 60 minutes spent with these beautiful animals. Meg was the animal keeper and she was fantastic; knowledgeable, patient and really ensured we had a fascinating insight into their lives. As I say, we were there for 60 minutes so absolutely brilliant value for money.
Antony Bennett, Deeside17 November 2024
Verified review
Our daughter, Rhian, has been very fond of giraffes since she was tiny. She adopts the giraffes each year as… Read more
Our daughter, Rhian, has been very fond of giraffes since she was tiny. She adopts the giraffes each year as part of her birthday gift but this year we decided to also get a giraffe feeding experience for her to enjoy and she loved every minute. Special thanks to Harry for a wonderful experience and for allowing Rhian to have such wonderful memories of getting up close to her favourite animal.
Claire Preece, Hereford31 October 2024
Verified review
My wife and I are totally blind and feeding the giraffes was wonderful! Although we couldn’t actually touch them, it… Read more
My wife and I are totally blind and feeding the giraffes was wonderful! Although we couldn’t actually touch them, it was wonderful to feel them taking the food ,in particular the pellets. from our hands. It was a fantastic experience and thank you to the two giraffes Rian and Dr. Shrimp for being so lovely! Thank you to Callum and Caroline to the keepers who helped.
Lee Hodgson, Merseyside24 October 2024
Verified review
Absolutely wonderful experience thank you. Rhian is a gorgeous creature and the zookeeper wasn’t so bad either. Really knowledgeable man,… Read more
Absolutely wonderful experience thank you. Rhian is a gorgeous creature and the zookeeper wasn’t so bad either. Really knowledgeable man, happy to answer my mum’s many questions.
One of the best birthdays I think I’ve ever had.
Hayley Scott, Llanelli23 October 2024
Verified review
We come to Folly Farm every year and gets getter each year. Would definitely do the experience again. 10/10 zoo… Read more
We come to Folly Farm every year and gets getter each year. Would definitely do the experience again. 10/10 zoo keeper was very helpful and informative. Loved every second of it. Got as a present for my girlfriend and it was the best thing she has ever done in her life.
Rhys Reakes, Chippenham24 September 2024
Verified review
My father and I decided to gift each other a giraffe and rhino feeding experience for Christmas last year and… Read more
My father and I decided to gift each other a giraffe and rhino feeding experience for Christmas last year and we are so glad that we did! Pippa was so friendly and knowledgeable and she made us feel really welcome and answered all of our questions. We loved meeting Rian and Shrimp and being so close to these amazing animals! We’d 100% recommend it to anyone!
Emma Blackburn, Treharris22 September 2024
Verified review
It was an amazing experience feeding the giraffes and the keeper who was with us was very helpful and informative…. Read more
It was an amazing experience feeding the giraffes and the keeper who was with us was very helpful and informative. She also answered any questions we had. It seemed to last ages which was very nice. It was well worth the money. The giraffe toy was great too.
John Ingram, Northampton21 September 2024
Verified review
We booked for our son, Owen, who wants to be a zoo keeper. He had an amazing time feeding Rian… Read more
We booked for our son, Owen, who wants to be a zoo keeper. He had an amazing time feeding Rian the giraffe. He got to ask questions and the zoo keeper was really kind and helpful in letting Owen know how to become a keeper when he’s older. It was a lovely experience to watch. Also impressed with the size of the toy giraffe he was given as part of the feeding experience. Great day out.
Catherine Davies, Merthyr Tydfil14 September 2024
Verified review
Amazing experience to feed the giraffes and to get close to these beautiful animals one of the most wonderful experiences… Read more
Amazing experience to feed the giraffes and to get close to these beautiful animals one of the most wonderful experiences I have ever done in my life.
Rachel Williams, Maesteg24 August 2024
Verified review
What a fantastic experience, the staff were amazing. The giraffes where beautiful, and we could tell they was well looked… Read more
What a fantastic experience, the staff were amazing. The giraffes where beautiful, and we could tell they was well looked after by the keeper, who was very knowledgeable and friendly. I would recommend this to anyone who loves animals and wants to get up close to these amazing beasts.
Richard Lambert, Bridgend03 August 2024
Verified review
The experience was far better than expected and Pippa was excellent with her vast amount of knowledge. Pippa was great… Read more
The experience was far better than expected and Pippa was excellent with her vast amount of knowledge. Pippa was great in making us feel at ease. It was amazing being so close to the Giraffes as they are beautiful up close.
Ryan Parker, Newport31 July 2024
Verified review
I booked this experience as a treat as I had a “special” birthday in July. It was magical being so… Read more
I booked this experience as a treat as I had a “special” birthday in July. It was magical being so close to these beautiful creatures and finding out all about them from Becky their keeper who was very knowledgeable and made the experience memorable. You get to a certain age where material things don’t matter as much but an animal experience is definitely high up on my bucket list. Thank you.
Ann Griffiths, Llanelli20 July 2024
Verified review
I bought this experience for my husband who has always wanted to get up close to a giraffe. The experience… Read more
I bought this experience for my husband who has always wanted to get up close to a giraffe. The experience was absolutely incredible one might even say spiritual being so close to the giraffe and feeding him. Pippa the keeper, was very knowledgeable and gave us information as we fed this majestic animal. Would highly recommend as you’ll never forgot looking closely into his eyes. 10/10
Wayne Crocker, Pontyclun05 July 2024
Verified review
Harry the keeper was just brilliant, really chatty, informative, really put me at ease. He explained how it was all… Read more
Harry the keeper was just brilliant, really chatty, informative, really put me at ease. He explained how it was all going to work and how to feed Rian the Giraffe. He gave my family lots of opportunities for photos of my experience and even answered their questions too. It was the best thing I’ve ever done. Harry is a top guy!
Robyn Izod, Chipping Campden30 June 2024
Verified review
We had a really amazing time we loved every minute. The keeper was fab. Full of facts and information and… Read more
We had a really amazing time we loved every minute. The keeper was fab. Full of facts and information and answered all of our questions. I’d definitely recommend an animal experience to anyone and will definitely do another one when I come again.
Aimee Jones, Cwmbran26 June 2024
Verified review
Absolutely brilliant experience with the giraffes and the lady was really polite and couldn’t do any better. 100% the best… Read more
Absolutely brilliant experience with the giraffes and the lady was really polite and couldn’t do any better. 100% the best day out. This was a present I’ve waited for since Christmas and definitely worth the wait . Will be coming back for another experience. Love the giraffe teddies we got, can’t thank you enough.
Rose Holland, West Yorkshire22 June 2024
Verified review
Absolutely amazing experience. I brought this for my wife in memory of her mum who passed away last year and… Read more
Absolutely amazing experience. I brought this for my wife in memory of her mum who passed away last year and she loved giraffes. Made my wife so happy to do this and the keeper was amazing helping my wife as she got emotional at times. Will be bringing my grandchildren back very soon.
Darren Howes, Hertfordshire20 June 2024
Verified review
Really fun, thoroughly enjoyed, plenty of food to feed the giraffe so the experience lasted a long time not just… Read more
Really fun, thoroughly enjoyed, plenty of food to feed the giraffe so the experience lasted a long time not just 5 minutes. I was with the keeper called Pippa Jolly who was lovely and made it interesting with her knowledge.
Charlotte Dyne, Porthcawl06 May 2024
Verified review
Fantastic experience, getting up close to these fantastic animals was truly amazing. I would recommend it to anyone who loves… Read more
Fantastic experience, getting up close to these fantastic animals was truly amazing. I would recommend it to anyone who loves these beautiful animals.
Cam Messaggiero, Llanelli02 May 2024
Verified review
What an amazing experience, to get so close to these wonderful animals. Our keeper Pippa was welcoming, friendly, helpful and… Read more
What an amazing experience, to get so close to these wonderful animals. Our keeper Pippa was welcoming, friendly, helpful and very knowledgeable. Not just for kids! We loved Folly Farm and would recommend it to anyone.
Caroline Charles, Ross on Wye01 May 2024
Verified review
A wonderful experience.
A wonderful experience.
Sharan Roberts, Swansea24 April 2024
Verified review
This was bought by myself for my partner and her sister – they thoroughly enjoyed meeting the giraffes and learnt… Read more
This was bought by myself for my partner and her sister – they thoroughly enjoyed meeting the giraffes and learnt so much too! They said the zoo keeper was amazing, they couldn’t speak highly enough of her (I believe her name was Megan/Bethan), she was so informative and lovely. The entry ticket was included in the price as well as a lovely stuffed toy, so I feel the price was really good. Amazing day!
Kelly Griffiths, Cardiff15 April 2024
Verified review
A really lovely experience, which was only made better by the keeper who was clearly passionate about the animals under… Read more
A really lovely experience, which was only made better by the keeper who was clearly passionate about the animals under their care. I asked LOTS of questions and all were answered thoroughly. I also appreciated that interaction with the giraffe was not forced and very much led by what they were in the mood for. Animal welfare clearly put first!
Victoria Patterson, Cardiff07 April 2024
Verified review
Super friendly keeper took loads of pics and videos for us. Great day!
Super friendly keeper took loads of pics and videos for us. Great day!
Nicole Cattermole, Derbyshire06 April 2024
Verified review
The experience was a Christmas present from grandparents. The girls loved it and enjoyed being so close to the giraffes,… Read more
The experience was a Christmas present from grandparents. The girls loved it and enjoyed being so close to the giraffes, feeding Rhian, Ruddy and Dr Shrimp. Pippa was very knowledgeable and happy to answer all the questions the girls asked.
Sian Hardy, Chepstow02 April 2024
Verified review
It was an absolutely incredible experience, and I cant thank Meg, the keeper, enough. She was absolutely brilliant and made… Read more
It was an absolutely incredible experience, and I cant thank Meg, the keeper, enough. She was absolutely brilliant and made the experience really special. It was worth every penny and we will definitely think about coming back to do it again.
Kya Elkin, Surrey30 March 2024
Verified review
The best experience I have ever had! Our 8 year old got so stuck in and absolutely loved it. Pippa,… Read more
The best experience I have ever had! Our 8 year old got so stuck in and absolutely loved it. Pippa, the lady assisting us in feeding the giraffes was so informative, kind and friendly. I don’t think I’ll ever get that close to giraffes again so it was really special.
Laura Rees, Milford Haven28 March 2024
Verified review
Harry was very welcoming, explaining in depth all about the giraffes and answering our questions with a pleasant, knowledgeable demeanour…. Read more
Harry was very welcoming, explaining in depth all about the giraffes and answering our questions with a pleasant, knowledgeable demeanour.
Lovely experience.
Jacquelyn Morris, Cowbridge18 February 2024
Verified review
It was an amazing experience and we loved it. We fed the giraffes and chatted to the keeper who was… Read more
It was an amazing experience and we loved it. We fed the giraffes and chatted to the keeper who was lovely by the way and our cuddly toys and certificates were a lovely keepsake of the day. We will be booking again, maybe a lion or sloth experience next.
Samantha Court, Clynderwen07 January 2024
Verified review
We had a fabulous day. The giraffe keeper Harry was great. Very knowledgeable he was very passionate about what he… Read more
We had a fabulous day. The giraffe keeper Harry was great. Very knowledgeable he was very passionate about what he does and clearly loves the animals in his care. He taught me so much I didn’t know. The whole experience was surreal. A day I will cherish forever. All the staff were polite and helpful.
Sandra Briggs, Eastham16 October 2023
Verified review
Well what can I say we both enjoyed this immensely and it was amazing being so close to the giraffes…. Read more
Well what can I say we both enjoyed this immensely and it was amazing being so close to the giraffes. Thank you so much to to Pippa who was absolutely amazing and answered all our questions and really made this experience really special thank you so much.
Ruth Ronianski-Hermann, Carmarthenshire 06 October 2023
Verified review
What an amazing experience. Keeper Meg was so informative and knowledgeable about the Giraffe and answered any questions that we… Read more
What an amazing experience. Keeper Meg was so informative and knowledgeable about the Giraffe and answered any questions that we had. Was made to feel really at ease.
Laura Gray, Cwmbran 04 October 2023
Verified review
Thoroughly enjoyed the experience.
Thoroughly enjoyed the experience.
Margaret Rees, Swansea 03 October 2023
Verified review
Absolutely amazing experience being able to be close up to the giraffes and feed them! Loved every minute and didn’t… Read more
Absolutely amazing experience being able to be close up to the giraffes and feed them! Loved every minute and didn’t want to leave!
Jade Mansfield, Pontypridd 29 September 2023
Verified review
The most magical and breathtaking experience I have ever had! I would come and do this experience everyday if I… Read more
The most magical and breathtaking experience I have ever had! I would come and do this experience everyday if I could! As a massive giraffe lover it is a must to come and see these beautiful creatures in person.
Ria Valentine-Southren, St Neots 28 September 2023
Verified review
Bought as a Christmas present for Grandad. Definitely money well spent! Giraffe keeper Becky was lovely and so knowledgeable, answered… Read more
Bought as a Christmas present for Grandad. Definitely money well spent! Giraffe keeper Becky was lovely and so knowledgeable, answered every one of grandad’s questions and was so patient with us. A very lovely day and you can tell the giraffes are happy.
Laura Mowlam, Haverfordwest 10 September 2023
Verified review
What an amazing day. A giraffe experience and a rhino experience. Utterly amazing. A clean, well organised adventure at an… Read more
What an amazing day. A giraffe experience and a rhino experience. Utterly amazing. A clean, well organised adventure at an attraction that was so well organised, tidy, well constructed and enjoyable place.
Tim Mardle, Lincolnshire 23 August 2023
Verified review
Absolutely amazing it was so personal and memorable. It made me cry as to how stunning and graceful the giraffes… Read more
Absolutely amazing it was so personal and memorable. It made me cry as to how stunning and graceful the giraffes were. Meg was lovely and full of knowledge this was a memory I will hold forever it was a dream come true the giraffes were so graceful and beautiful.
Sharon Wyton, Stoke-on-Trent 14 August 2023
Verified review
Wow, wow, wow, 5 stars! Fantastic experience, best one to one experience and staff were lovely. Big shout out to… Read more
Wow, wow, wow, 5 stars! Fantastic experience, best one to one experience and staff were lovely. Big shout out to all of you for cleanliness and family friendly visit.
Maria Burgess, Stoke-on-Trent 14 August 2023
Verified review
Excellent experience. Would definitely recommend. Keeper was so knowledgeable and was happy to answer all my questions. He didn’t rush… Read more
Excellent experience. Would definitely recommend. Keeper was so knowledgeable and was happy to answer all my questions. He didn’t rush the experience and I thoroughly enjoyed it.
Amie Cook, Malvern 07 August 2023
Verified review
Enjoyed my experience. Meg was very knowledgeable and answered my family’s questions too. Excellent.
Enjoyed my experience. Meg was very knowledgeable and answered my family’s questions too. Excellent.
Daphne Gwyther, Broadmoor 02 June 2023
Verified review
It was an amazing experience. I would recommend anyone to do this. I would definitely do this again.
It was an amazing experience. I would recommend anyone to do this. I would definitely do this again.
Lisa Webb, Caerphilly06 March 2023
Verified review
My wife and autistic son did the experience. Son was very nervous, but the keeper was fantastic with him. Both… Read more
My wife and autistic son did the experience. Son was very nervous, but the keeper was fantastic with him. Both really enjoyed the experience.
