Disabled facilities

We want our guests to enjoy the very best experience we can offer, including those with disabilities.

Here are some of the ways we help to make your visit to us easier.

From our brand new disabled toilets to a wheelchair friendly carriage on our big wheel, we’ll make sure your day is great. You can read our full access statement for more information.

Discounted entry

We offer a discounted entry price for disabled visitors. It’s helpful for our staff if you can bring proof of disability with you when you visit as disabilities are not always physical. We’ll also give free entry to your carer if you need one to help you get the most of out of your day with us.

If a disabled guest receives one of the following benefits they are entitled to bring a carer with them free of charge;

  • middle or higher rate of DLA for daily living needs
  • either rate of PIP (Personal Independence Payment) for daily living needs
  • attendance allowance
  • armed forces independence payment

Carers can also enter for free when supporting a disabled guest if they receive the weekly carer’s allowance benefit (£64.60 per week as of April 2018).

We ask to see either a confirmation/award letter from the DWP, carer’s card issued by the local authority or accredited carer’s organisation or a document that shows receipt of benefit payments such as a bank statement, (online/mobile banking apps can also be used to show proof of entitlement). Blue badges cannot be used as proof of care as blue badge holders do not necessarily receive a benefit for daily living needs and therefore would not necessarily be entitled to a free accompanying carer. If you have any queries please do not hesitate to contact us on 01834 812731.

Disabled toilet facilities

These are located in key areas around the park. You can find them at Cwtch Coffee, the Jolly Barn and the vintage fairground.

Our ‘Changing Places’ toilet is located in the vintage fairground and this is a large room with a bed and a hoist.

Wheelchair

We’ve done our very best to make Folly Farm wheelchair and disabled access friendly with landscaped paths and ramps. But please note we’re a rural attraction spread over 120 acres.

Disabled visitors can also enjoy classic fairground thrills in our fairground as our Big Wheel ride has a disabled carriage which can accommodate a wheelchair. Our staff will always try to help to provide access to our fairground rides but as these are vintage and built before modern regulations, this is not always possible. Our animal experiences are also accessible for wheelchair users.

If you’d like to book a wheelchair for your visit then we do have a few available to pre-book by calling 01834 812731.

Parking

We’ve got plenty of disabled parking spaces located near the park entrance. All our parking is free. If you wish to use our disabled parking areas we do ask you to display a valid blue badge.